Will my guests use EV charging if I install it?

Yes, at rates that typically exceed installation forecasts within 12-18 months. EV adoption among premium travelers is running 2-3x the national fleet adoption rate, and EV-driving guests book disproportionately to properties with chargers.

Do I need to charge guests for charging?

No, but most properties do. The decision should align with brand positioning and operating cost recovery model. Select-service charges almost always; luxury often bundles into rate or destination fee. Hybrid models work at many properties.

How do I handle non-guest use of my chargers?

Access control via PMS integration restricts charging to guests. Optionally, non-guest paid charging can be offered as public revenue if the property chooses, with separate pricing tier and revenue accounting.

Can I offer EV charging to loyalty members as a perk?

Yes, and it is becoming a standard loyalty benefit across the major chains. Our platform supports tier-based comp policies that integrate with the major loyalty programs through the PMS.

What happens if my charger goes down during a peak stay period?

Wins Parking dispatch protocol treats hospitality charger faults as priority-one events with 4-hour field response in core markets and tier-1 remote reset attempted inside 30 minutes.

Hotel and Mixed-Use EV Charging Infrastructure

Hospitality-grade EV charging for hotels, resorts, casinos, and mixed-use developments. Guest-facing design, PMS integration, 24/7 ops, ADR and RevPAR lift.

Hospitality-Grade EV Charging for Hotels and Mixed-Use

Hotels, resorts, casinos, and mixed-use developments need EV charging that's a guest amenity, not just an electrical project. Wins designs guest-facing charging, integrates with the PMS for room-charge billing, and runs 24/7 operations — driving measurable ADR and RevPAR lift.

High-Volume EV Charging EV / AV Deployment Guide

PMS Integration and Guest Experience

Wins integrates EV charging with Opera, Mews, Cloudbeds, and other PMS platforms so charging sessions post directly to the guest folio. Guests don't download a new app, the front desk doesn't run a separate process, and the property captures every session.

Future-Proof Parking Lot Design

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